Fields of Research

Marketing communications
Retail
Marketing management (incl. strategy and customer relations)
Communication and media studies
Business systems in context
Consumer behaviour
Entrepreneurship
Marketing research methodology
Primary education
Impacts of tourism
Marketing
Tourist behaviour and visitor experience
Consumer-oriented product or service development
Economics, business and management curriculum and pedagogy
Hospitality management
Tourism
Artificial intelligence
Tourism marketing
Financial institutions (incl. banking)
Gender, policy and administration
Workplace wellbeing and quality of working life
Sustainable agricultural development
Small business organisation and management
Sociology and social studies of science and technology
Urban geography
Post harvest horticultural technologies (incl. transportation and storage)
Food nutritional balance

Research Objectives

Wholesale and retail trade
Marketing
Radio, television, film and video services
Financial services
Socio-cultural issues in tourism
Primary education
Economic issues in tourism
Tourism services
Workforce transition and employment
Technological and organisational innovation
Gender and sexualities
Finance services
Management
Government and politics
The performing arts
Higher education
Assessment, development and evaluation of curriculum
Expanding knowledge in commerce, management, tourism and services
Environmentally sustainable plant production
Residential energy efficiency
Tourism infrastructure development
Energy storage, distribution and supply
Harvesting and packaging of plant products
Nutrition

Career Best Publications

Consumer orientations of secondhand fashion shoppers: the role of shopping frequency and store type; Journal of Retailing and Consumer Services
Drivers and barriers for city shopping: Perspectives from retailers and consumers in regional Australia; Journal of Retailing and Consumer Services
How entrepreneurial behaviors manifest in non-traditional heterodox contexts: Exploration of the Daigou phenomenon; Journal of Business Venturing Insights
Lessons from the COVID19 pandemic: the case of retail and consumer service firms; Journal of Retailing and Consumer Services
Measuring cruise passenger dispersal through technology; Annals of Tourism Research
Regulating, then deregulating Airbnb: the unique case of Tasmania (Australia); Annals of Tourism Research
The more things change the more they stay the same: a replicated study of small retail firm resources; Journal of Retailing and Consumer Services

Research Publications

'Actually scary': Why the plastic bag ban backfired: interview with Frank Chung
'Bousfields Menswear to close its doors in Fremantle, ending 121-year legacy', Interview by Kate Leaver
'Can kids have too many toys?' Interview with John X
'Curious Climate Schools' episode in UCTV Alive for Kids
'Customers can see it': Why supermarket prices will keep rising this year - Interview with Matthew Elmas
'Drop the beat' episode in UCTV Alive for Kids
'Games to Change the World' episode in UCTV Alive for Kids
'How inventory mistakes hampered City Chic's half-year earnings', Interview with Aron Lewin
'How to make a second-hand purchase even sweeter? Buy it in-store', Interview by Caroline Zielinski
'Massive risk’: How Coles’ unlikely partnership with eBay could backfire: Interview with Isabelle Lane
'Ooshies - a cautionary toy story about cashing in on childhood innocence; The Conversation Yearbook 2019: 50 Standout articles from Australia's top thinkers
'Really disappointing': Coles slammed for launching new plastic freebies despite pledge: Interview with Matthew Elmas
'The death of layby', Interview with Stan Shaw
'The eternal dilemma of Tasmania's youth: Stay here or move interstate or overseas?: Interview with Helen Kempton
'Too little, too late': Dangerfield’s plus-size debacle a lesson for brands: Interview with Heather McIlvaine
'What's behind the demise of layby and the rise of BNPL services?', Interview with Leon Compton
20 years later, does Tim Freedman still love this city?: Interview with Tim Freedman
A cross cultural examination of 'off-price' fashion shopping; International Journal of Retail & Distribution Management
A heated steering wheel for $20 a month? What’s driving the subscriptions economy
A loaf of bread and a packet of pills: how supermarket pharmacies could change the way we shop
A nation of pet owners: Interview with Elaine Wziontek
A new way to pay is coming to Woolworths and Coles: Interview with Matthew Elmas
A parrot next to your parma? The debate for pets in public spaces fires up
A research note on the effect of entrepreneurial orientation on small retailer performance: a resource-advantage perspective; International Entrepreneurship and Management Journal
A smart move”: Why Woolworths is expanding into B2B: Interview with Heather McIlvaine
A spiny problem for our southern reefs: Interview with Dr Scott Ling
ABS data shows about 10,000 Tasmanians lost their job in May: interview with Jackson Worthington'
Abusive social media tests political mettle: Our troll toll
Ad spend could decide Braddon byelection: marketing expert: Interview with Rob Inglis
Adaptive clothing is a game-changer for people with a disability, but what is involved?
Advertising spending in the Tasmanian election campaign: Interview with Ellen Coulter
AI could take your job, but it can also help you score a new one with these simple tips
AI could take your job, but it can also help you score a new one with these simple tips
Airbnb and small business research project finds WOM marketing is encouraging tourist visitation to local retailers and eateries: Interview with Louise Saunders
Airbnb and the impact of word of mouth marketing for small businesses in Tasmania (Guest Lecture)
Airbnb is blamed for Tasmania’s housing affordability problems, but it’s actually helping small businesses
Airbnb is not driving up prices in Tasmania the way many people think
Airbnb may not be the culprit behind Tasmania's affordability woes
Airbnb may not be the culprit behind Tasmania's affordability woes: Interview with Gerv Tacadena
Aldi’s Corner Store is different in a good way for busy commuters: Interview with Sezen Bakan
Amazon and Myer team up on parcel pickup as Australia Post’s delivery delays continue: Interview with Isabelle Lane
Amazon Australia delivers more losses despite soaring revenues
Amazon boom is not retail’s doom
Amazon comes to town, will it affect the garden trade? What the Aussies think: Interview with Jennifer Stackhouse
Amazon Go launch paints a checkout-free shopping future
Amazon poised to dethrone eBay as Australia’s top online retailer: Interview with Matthew Elmas
Amazon's entry into Australia and what it means for local retailers: interview with Leon Compton
Amazon’s entry into Australia and what it means for retailers and consumers
And I will always love you: how marketers measure Dolly Parton’s magic
Animal welfare: our good intentions usually fall short. Here are 4 ways to shop responsibly
April Fools’ Day: worth the effort, or a waste of time?: Interview with Heather McIlvaine
Aussie brands praised and scrutinised after posting about Black Lives Matter: Interview with Heather McIlvaine
Australia's best and worst supermarkets revealed, according to new survey: Interview with Louise Saunders
Australia's most and least healthy supermarket brands revealed: Interview with Isabelle Lane
Australia: New heights for horticulturalists: Interview with Gabrielle Stannus
Australians are increasingly embracing Halloween. Here’s why: Interview with Sezen Bakan
Australians love pets and spend $12.2 billion on pet related goods and services every year: Interview with Louise Saunders
Australians love their pets so why don't more public places welcome them?
Australians love their pets so why don't more public places welcome them?
Australians love their pets so why don't more public places welcome them?
Australians love their pets so why don't more public places welcome them?
Australians love their pets so why don't more public places welcome them?
Australians love their pets so why don't more public places welcome them?
Australians love their pets, so why don’t more public places welcome them?
Australians pay $163 a month on average to store all the stuff we buy – how can we stop overconsuming?
Australia’s keen yet largely untapped hunger for e-commerce, Amazon: interview with Alana Mitchelson
Battle of the giants: Are consumers the real casualties?
Beauty market in the eye of Amazon Australia’s executives: Interview with Killian Plastow
Behind The Collectables Craze: Why Consumers Go Gaga For Sets Or Series: Interview with Ally Burnie
Big mall retailer in trouble
Big retail winners’: Supermarkets benefit from coronavirus online shopping boom: Interview with Isabelle Lane
Black Friday and our Christmas spending habits: interview with Michael Mackenzie
Black Friday shopping trends: Interview with Leon Compton
Black Friday shopping: Interview with Geoff Hutchison
Brands risk backlash over Black Lives Matter. Should they still speak out?: Interview with Heather McIlvaine
Breakfast: Interview with Ryk Goddard
Building a Great Business; A world of opportunity: NZPPI conference 2018
Bunnings unveils online shopping ahead of Amazon’s Australia launch: Interview with James Fernyhough
Bunnings Warehouse online shopping and home delivery is coming: interview with Lucy Bortolazzo
Bunnings, Officeworks cash in on coronavirus lockdowns: Interview with Killian Plastow
Business as usual? A longitudinal study of the relationship between resources and performance in small retail firms; British Academy of Management Conference
Business collapses to accelerate as coronavirus crisis drags on, experts warn: Interview with Andrew Robertson
Business is “booming” for men’s stylists - and many have Netflix’s Queer Eye to thank
Calls for large retailers to return JobKeeper after Super Retail Group joins Toyota and repays $1.7 million: Interview with Lois Maskiell
Can 'bricks and clicks' save small stores?
Can ‘smart’ Blundstone boots help ease healthcare workers’ pain? Interview with Heather McIlvaine
Car manufacturers enter the Click Frenzy fray as new sales start to recover: Interview with Zona Black
Cash strapped Christmas shoppers spending their money on food and alcohol: Interview with Brent Bultitude
Catering for canines: Australians love their pets, so why don’t we build cities with them in mind?
CBD stalwarts discuss the challenges of COVID and inner city retail
Changes to GST on overseas online purchases under $1,000: Interview with Piia Wirsu
Checkout Crisis Management
City of Hobart Central Hobart Precincts Plan Submission
City of Launceston council receive Shopping in the City report: Interview with Tarlia Jordan
City Retailing: Issues and Opportunities Discussion Paper for Burnie City Council
City shoppers to be surveyed: Interview with Tarlia Jordan
Cleo Massey, Tegan Hawes, Brooke Sawyard Brooke O'Keefe have amassed thousands of followers on Instagram: Interview with Satria Dyer-Darmawan
Clothing reconsidered: Interview with Luke Miller
Coles accused of 'greenwashing' after pledging to scrap Little Shop and Stickeez: Interview with Matthew Elmas
Coles confuses customers with new reusable plastic promotion: Interview with Dean Blake
Coles confuses customers with new reusable plastic promotion: Interview with Dean Blake
Coles ditches plastic collectible toys in bid to reduce waste
Coles is slinging everything from smashed avo to giant packs of pasta, but consumers could lose out: Interview with Isabelle Lane
Coles shifts away from ‘annoying’ price-focused Down Down with new wholesome slogan: Interview with Alana Mitchelson
Coles trials zero waste to landfill… while sending a lot of waste to landfill: Interview with Georgia Roach
Coles, Woolworths and crazed consumers: Industry lacks leadership on plastic crisis: Interview with Matthew Elmas
Commodifying thrift shopping: Frugal fashionistas, thrift mavens and vintage shopping tours; 14th Biennial Australian and New Zealand Association for Leisure Studies Conference
Consumer engagement on social media: evidence from small retailers; Journal of Consumer Behaviour
Consumer orientations of secondhand fashion shoppers: the role of shopping frequency and store type; Journal of Retailing and Consumer Services
Consumers pay a premium for ‘superfood’ latte trend: interview with Alana Mitchelson
Convenience and service key essentials of retailing: Interview with Jennifer Stackhouse
Corner store revival can rebuild neighbourhood ties: Interview with Chris Bath
Corner store revival can rebuild neighbourhood ties: Interview with Lucy Breaden
Corner store revival can rebuild neighbourhood ties: Interview with Paul Turton
Coronavirus and how we shop: Interview with Hilary Harper
Coronavirus knocked Tasmanian employees and businesses reeling, but some help is available': Interview with Angela Ross
Coronavirus lockdown: The spending habits we’ll keep up when we’re ‘free’
Costco is coming to town: how will it work?: Interview with Paul Turton
Cover Story: The Business Of Retail Is Changing As Robots Run Warehouses And Stores: Interview with Tess Bennett and Joseph Brookes
COVID-19 has changed the future of retail: there’s plenty more automation in store
COVID-19 has changed the future of retail: there’s plenty more automation in store; The Conversation Yearbook 2020: The Year that Changed Us
Cross-border personal shopping: An examination of the Daigou business model; 14th Biennial Australian and New Zealand Association for Leisure Studies Conference
Customer service: the good, the bad, the ugly: Interview with Louise Saunders
Dear Mum, I love you, here's a gift voucher: Interview with Louise Saunders
Debate: Should dogs be allowed in more public spaces in Australia? Interview with Kate Lockley
Delight your senses: retail therapy column
Deliveroo has eyes on your snack habits: interview with Emma Koehn
Deliveroo has eyes on your snack habits: interview with Emma Koehn
Digital Ready Program Podcast - Click & Collect with Polly McGee'
Disrupting the giants: how independent grocers respond to the supermarket duopoly in Tasmania; Case Studies in Food Retailing and Distribution
Disruption, influence and information in contemporary media and communication: Media reporting of Amazon's Australian market entry
Diverting the flow of attention: Has drought support shifted the focus from plastic bags and other problems?
Do boycotts actually work? - Interview with Michael Mackenzie
Do you click and collect your on-line shopping?: Interview with Louise Saunders
Do you shop for second-hand clothes? You’re likely to be more stylish
Does planning really matter? The case of small retail firms; Australian and New Zealand Academy of Management (ANZAM) Conference
Doing Business During COVID-19 Survey
Doing business during COVID-19 survey: interview with Piia Wirsu
Dolly Parton is a 'great unifier' in a dividedAmerica. Here's why
Don't believe the myths - shopping in our cities is as popular as ever
Downturn in Tasmanian retail: Interview with Mel Bush
Drive: Fast fashion retailing and sustainability: Interview with Louise Saunders
Drive: Interview with Louise Saunders
Drive: Interview with Louise Saunders
Drive: Interview with Melanie Tait
Drivers and barriers for city shopping: Perspectives from retailers and consumers in regional Australia; Journal of Retailing and Consumer Services
Electric vehicles and economic woes fuel Coles Express sale: Interview with Sezen Bakan
Emily Burke gets real: Interview with Emily Burke
End of the ‘middle of the road’: Australia’s retail sector under pressure: Interview with Killian Plastow
Environment: Is green the new black?: Interview with Tom Mann
Episode 54: Millenials love a well researched sustainable, food related, social technology sale! Interview with Hannah and Miranda
Everything you need to know about Amazon’s first physical clothing store: Interview with Heather McIlvaine
Everything you need to know about the risks of online shopping in Australia: Interview with Delys Paul
Examining consumer purchase intentions of non-prescription medicines in supermarkets and community pharmacies; International Journal of Pharmacy Practice
Experts say subscription box services are as ‘addictive as gambling’ — and they use psychological tricks to suck us in: interview with Alexis Carey
Explaining the impact of consumer religiosity, perceived risk and moral potency on purchase intentions; Journal of Retailing and Consumer Services
Exploring the role and outcomes of ‘Gay-friendly’ marketing: The effect of tolerance; International conference on Tourism and Retail Management 2018
Exploring the theatre of shopping: Interview with Linda Smith
Exploring tourist shopping behaviour using tracking technology; 3rd International Tourism and Retail Service Management Conference
Facebook vote grab: Politicians ramp up social media to gain edge
Fake social media accounts in sights of Tasmanian Integrity Commission: Interview with David Beniuk
Falling well short of Amazonia
Fashion giant H&M confirms it will open in Hobart in 2018: Interview with Georgia Westgarth
Featured guest on Friday Knockoff with Gary Magnussen
Fed up with always being in the slow queue? That's why queues are being 'designed out'
Fed up with always being in the slow queue? That’s why queues are being ‘designed out’
Film nad TV product merchandising and product placement: Interview with Gary Magnussen
Five trends changing the way we shop: Interview with Gabrielle Stannus
Food terrorism and the strawberry saga: why consumers react in support of the targeted industry: Interview with Piia Wirsu
Free Parking: City of Launceston to investigate new options: Interview with Rachel Riley
Friday Forum with Leon Compton - Louise Grimmer
Friday Knockoff: Interview with Gary Magnussen
From bad to worse: retailers hit hard: Interview with Harry Murtough
From DOGTV to pet cremation: How humanisation is driving a boom in the business of our furry friends: Interview with Matthew Elmas
From the sharing economy to the visitor economy: the Impact on small retailers; International Journal of Tourism Cities
Frontline retail worker abuse from customers: Interview with Kia Handley
Fulbright Future Postdoctoral Scholarship
Galloping gargoyles! Is Harry Potter losing his (earning) power?
Gambling for kids: Woolworth’s Ooshies is a cautionary tale about cashing in on childhood innocence
Gazing into the post-COVID-19 crystal ball
Given the scotch finger: Arnott's jettisons classic assortment biscuits: Interview with Sammy J
Green is the new black: why retailers want you to know about their green credentials
Green the new black for retailers chasing customers’ feel-good dollars
Growers are in a jam now, but strawberry sabotage may well end up helping the industry
Hallo-winning: Why the Gold Coast loves Halloween: Interview with Ann Wason Moore
Harris Scarfe placed in receivership: Interview with Matt Moloney
Have tribe, will travel: Interview with Sue White
Have you started your Christmas shopping yet? Retailers affected by global supply chain disruption: interview with Catherine Zengerer
Health foods ramped up as new weapon in supermarket wars: Interview with Vanessa Brown
Here’s the real reason customer abuse is rising
Hobart’s gorgeous speciality stores are a delight for the senses
Hooked on subscriptions: The thrill of unboxing: Interview with Nic Healey
How adaptive clothing can make life easier for people with a disability
How Coles and Woolworths are moving away from marketing on price: Interview with Louise Saunders Drive Program
How early is too early to put up the Christmas tree? Interview with Lucy Breaden
How entrepreneurial behaviors manifest in non-traditional heterodox contexts: Exploration of the Daigou phenomenon; Journal of Business Venturing Insights
How flybuys will change Coles after Wesfarmers demerger: Interview with Alana Mitchelson
How much are we spending on Halloween and other holidays: Interview with Sarah Gillman
How Myer staged a comeback amid a retail slowdown: interview with Killian Plastow
How retailers are designing out queues: Interview with Geoff Hutchison
How retailers will attract Christmas shoppers
How stores will use your location data to change the way you shop
How subscription boxes can play on your mind — and empty your wallet
How supermarket design influences what you put in your trolley: Interview with Nicola Heath
How supermarket design influences what you put in your trolley: Interview with Tom Baddeley
How the Ikea effect subtly influences how you spend
How the popularity of Queer Eye has business owners smiling
How the ‘lipstick effect’ keeps Australians dining out despite a tight economy: Interview with Killian Plastow
How the “Ikea effect” explains today’s startups
How to avoid dodgy products and spot fake reviews: Interview with Matthew Elmas
How to avoid FOMO and overspending on Black Friday sales: Interview with Patrick Wright
How to shop on Depop like an ELLE editor: Interview with Jess Pullar
Identifying firm resources and capabilities for successful export: The case of regional SME premium food producers; Journal of International Food & Agribusiness Marketing
If you have a heart, make a heart: Interview with Sarah de Jonge
IKEAS creative and integrative approach to marketing communications. Part 4 Case Study; Integrated Marketing Communications
In-house chefs and pop-up tastings: Australia’s milk bars are getting a makeover
Increased Christmas spending in the face of rising inflation: Interview with Mel Bush
Is it so hard to say sorry? Revisiting image restoration theory in the context of Australian supermarkets; Asia Pacific Public Relations Journal
Is there a future for department stores in Australia?: Interview with Geoff Hutchison
Is This The Answer To Saving Tasmania's Restaurants, Bars & Cafes?: Interview with Brian Carlton
JB Hi-Fi launches small-format store in Melbourne CBD: Interview with Dean Blake
Jeff Bezos’ pandemic windfall: Amazon posts record profits as online shopping boom continues: Interview with Euan Black
Just Like the Locals: Airbnb Research Project
Karen Millen enters administration, becoming latest international retail casualty: Interview with Priscilla Pho
Kate Spade, the archetypal New Yorker, sold whimsical, affordable luxury to women
Kmart's next turnaround? Digital: Interview with Heather McIlvaine
Kmart’s empty shelves prompt shopper backlash, but there’s a catch: Interview with Zona Black
Launceston retailers need to adapt or risk being left behind in the digital age
Lessons from the COVID19 pandemic: the case of retail and consumer service firms; Journal of Retailing and Consumer Services
Life after Ooshies: Is Woolworths’ new promotion too little, too late?: Interview with Priscila Pho
Like being the magician's assistant': life as Jeanne Little's daughter
Local shopping and covid19: Interview with Kyia Handley
Local shopping: supporting small and independent retailers in regional towns; Celebrating the Impact of Regional Research and Education
Location and voice technology are the future of retail
Louise Grimmer says coronavirus supercharged online retail shift: Interview with Sean Ford
Louise Grimmer says coronavirus supercharged online retail shift: Interview with Sean Ford
Louise Grimmer sees pros and cons for retail from minimum wage hike: Interview with Sean Ford
Louise Grimmer's survey to help business survive coronavirus: interview with Sean Ford
Louise Grimmer's survey to help business survive coronavirus: interview with Sean Ford
Love them or loathe them, private label products are taking over supermarket shelves
Lush UK deletes all social media accounts: Will Australian retailers follow suit?: Interview with Matthew Elmas
Maintaining the Status Quo: Regulating Airbnb in Tasmania; Tourism in Tasmania
Maintaining the status quo: Regulating Airbnb in Tasmania; Tourism in Tasmania
Major Australian retail outlet offers option to rent clothes and it could change the way we shop: Interview with Geoff Hutchison
Makeup maketh the man: Why male makeup is the next big thing
Managing volunteers - interview with Piia Wirsu
Market snapshot: Australia: interview with Elias Jahshan
Marketing and Communicating Gay Friendly Hospitality Spaces: The Case of Rainbow Tasmania Tourism Accreditation; Gay Tourism: New Perspectives
Marketing the city: An examination of precinct marketing programs and retail resilience; The 3rd Annual Conference of the International Place Brand Association (IPBA)
Marketing ‘Gay-friendly’ Spaces: Motivations and Outcomes for Small Hospitality and Retail Businesses; CAUTHE 2019 Sustainability of Tourism, Hospitality and Events in a Disruptive Digital Age
Measuring cruise passenger dispersal through technology; Annals of Tourism Research
Midtown Hobart Merchant Walk: Interview with Airbnb Citizen
Missed opportunity as small business ignored yet again
Missing the Target: Retail giant sacrificed for Kmart’s success: Interview with Cait Kelly
More retail job losses 'expected': Interview with Jackson Worthington
More than milk and bread: Corner store revival can rebuild neighbourhood ties
More than milk and bread: Corner store revival can rebuild neighbourhood ties
More than milk and bread: Corner store revival can rebuild neighbourhood ties
More than milk and bread: corner store revival can rebuild neighbourhood ties; The Conversation Yearbook 2020: The Year that Changed Us
More to learn on vacant shops after CBD report, says chamber: Interview with Matt Dennien
Mountain Designs will close one in three stores as Aussie retailers embrace ‘downsizing’ trend: Interview with Alexis Carey
Myer and David Jones creditors lose access to insurance over risk of administration: Interview with Andrew Robertson
Myer to house Amazon click-and-collect ‘hubs’: But will shoppers use them?: Interview with Eloise Keating
Myer, David Jones: Move by insurers an ‘ominous’ sign of stores’ financial health: Interview with Benedict Brook
National Geographic stores are coming to Australia, promising new adventure apparel in a crowded domestic market: Interview with David Adams
New data has revealed people who shop second-hand are likely to be more stylish, so catchya at the thrift shop: Interview with Jess Pullar
New network aims to advance women to senior academic roles: Interview with Ryk Goddard
Newcastle school shoe retailer on the back foot amid COVID-driven supply chain chaos: Interview with Liz Farquhar
No more 'lazy' retail: What will shopping look like in a post-COVID world?: Interview with Gemma Bath
No parcel, no worries: Why Australia is embracing click and collect: Interview with Dominic Powell
No presents, please: how gift cards initiate children into the world of ‘credit’
Nursery cafes...Are they your cup of tea?: Interview with Gabrielle Stannus
Oh Fashion: Interview with Jessie
Online grocery trend heats up, as Woolies partners with Uber Eats and startup Send raises $3 million: interview with Stephanie Palmer-Derrien
Online retail giant opens for trading: Experts play down impact of Amazon: interview with Helen Kempton
Online shopping and abandoned carts: Interview with Kia Handley
Online shopping sale season is coming - and it could be the end for physical retail: interview with Zona Black
Ooshies – a cautionary toy story about cashing in on childhood innocence
Pets in Bunnings: Interview with Jules Schiller
Pharmacy services don't belong in aisle six: Interview with Megan Haggan
Plastic pollution: what can retailers, manufacturers and consumers do to reduce plastic consumption?': Interview with Louise Saunders
Practical ways to live more sustainably in 2019: Interview with Amy Marnie
Private label is taking over supermarket shelves
Product tampering, retailing, and crisis communications: Interview with Georgia Hitch
Qantas drinks trolleys fly out the door as airplane memorabilia hits fever-pitch: interview with Zona Black
Qantas wins Australia’s trust, but caution it might fall from grace: Interview with Zona Black
QBE refuses to insure Myer and David Jones against non-payment: Interview with Andrew Robertson
Queues at Kmart and foot traffic trackers: COVID-safe shopping arrives: interview with Zona Black
Queuing in retailing and service provision: Interview with Louise Saunders
Re-inventing Central Launceston: Creating a vibrant and thriving regional city
Reaching cinemagoers - Palace Cinemas: Lavazza Italian Film Festival. Part 1 Case Study; Integrated Marketing Communications
Regulating, then deregulating Airbnb: the unique case of Tasmania (Australia); Annals of Tourism Research
Reinventing Central Launceston: Creating a Vibrant and Thriving Regional City
Removing best before dates to help reduce food waste: Interview with Suki Sadik
Report released on Airbnb's impact on Tasmania
Research calls for Launceston CBD to respond and adapt under a rapidly changing retail economy: Interview with Tom O'Meara
Restaurant tests 'surge pricing' menu: Interview with Alexis Carey
Retail Chat: Christmas shopping, Black Friday and Cyber Monday: Interview with Gary Magnussen
Retail customer service fails, what can be done?: Interview with Graeme Goodings
Retail expert’s dire warning if we let coronavirus cause death of Tassie’s small businesses #togetherfortassie
Retail expert’s dire warning if we let coronavirus cause death of Tassie’s small businesses #togetherfortassie: Interview with Sally Glaetzer
Retail giants like Coles and Woolworths are shrinking supermarkets to maximise profits
Retail health check; The Growing Edge: Nursery and Garden Industry Association conference
Retail issues: plastic bags and gift cards for children
Retail matters: examining the relationship between resources and performance in small retail firms
Retail revival in Tasmania
Retail roulette: COVID-19 has changed the way we shop, and the future will be a mixed bag of fortunes for businesses
Retail roundtable: Is Amazon’s Australian ban a game-changer?: interview with Eloise Keating
Retail store environment, store attachment and customer citizenship behaviour; International Journal of Retail & Distribution Management
Retail therapy
Retail therapy: How a rate cut could translate to a shopping spree: Interview with Killian Plastow
Retail Therapy: Interview with Phillip Lasker
Retail therapy: small town superstars
Retailers are reopening their doors, but the coronavirus has changed the way Australia shops
Retailers the big winners’
Return to retail: Interview with Matt Doran
Return to suburbs and online shopping define past year in retail: Interview with Euan Black
Revealed: Tassie's best-kept shopping secrets
Rightsizing and Downsizing: Retail Trends: Mornings interview with Sarah Gillman
Rise and fall: a brief history of the department store; Island of Ideas Public Lecture Series
Rugs, Kettlebells & Flatscreens: What We're Buying During The Pandemic
Secondhand clothes shoppers and style: Interview with Stan Shaw
Secondhand clothing and style-consciousness research: Interview with Angela Catterns
Secondhand clothing shoppers are more stylish: Interview with Tom Baddeley
Secondhand fashion shopping research - the more stylish you are the more you are likely to shop secondhand - Interview with Ryk Goddard
Secrets for a successful xmas
Self serve checkouts - yes or no?: Interview with Sammy J
Senior Fellow - Institute of Place Management, UK
Sephora attracts 300-metre line as competition heats up: Interview with Matthew Elmas
Shaping the future of Gardening NZ; A world of opportunity: NZPPI conference 2018
Shop Like a Local: The Potential Impact of Airbnb Host Word of Mouth Recommendations on Local Retailing in Tasmania; CAUTHE Conference
Shopology the retail show, Episode 1 hosted by Louise Grimmer
Shopology the retail show, Episode 2 hosted by Louise Grimmer
Shopology the retail show, Episode 3 hosted by Louise Grimmer
Shoppers look for locally made goods and produce during coronavirus pandemic: Interview with Linda Smith
Shoppers want more from the brands they’re supporting: Survey: Interview with Zona Black
Shopping early and local pays off
Shopping in the City Report: Interview with Leon Compton
Shopping in the City survey to be done by City of Launceston council: Talia Jordan
Shopping in the City survey to cost ratepayers $16,650
Shopping in the City: Understanding Drivers and Barriers to City Shopping in Launceston, Tasmania
Shopping in the City: Understanding Drivers and Barriers to City Shopping in Launceston, Tasmania
Shopping study to cost $16k: Interview with Tarlia Jordan
Shopping: Past, Present and Future
Shops are reopening after coronavirus lockdown. But they’ll look very different: Interview with Zona Black
Should pets have a passport to the city?
Side hustles that went viral: interview with Linda Smith
Sign me up: Getting the best out of subscription retail: Interview with Catherine Murray
Slow fashion: saving the planet with style: Interview with Jack Marley
Small business and social media: Interview with Jane Longhurst
Small business left out in cold
Small is big: Why retailers are ‘downsizing’ and ‘right-sizing’
Small retailer performance: a resource-advantage theory perspective; Australian and New Zealand Academy of Management (ANZAM) Conference
Social media and the Tasmanian state election: Interview with Piia Wirsu
South Australia’s oldest retailer has survived many dark days, but experts say the end is now
Spend less, not more: Why this retailer is turning Black Friday on its head: interview with Matthew Elmas
Starting from scratch in the garden: Interview with Tino Carnevale
Stockings filled with coal: As Roger David collapses, can retail survive until Christmas?: Interview with Matthew Elmas
Storescape and customer loyalty: Employee citizenship behaviour towards customer as a catalyst; Asia Pacific Journal of Marketing and Logistics
Strawberry growers could end up seeing a boost in demand for their fruit in the long term: interview with Nikolai Beilharz
Struggling retail industry braces for busy holiday season with labour shortages: Interview with Kelly Wong
Subscription boxes: what's in it for me?: Interview with Louise Saunders
Sucked in: No sympathy for Aussie retailers ahead of Amazon launch: interview with Alexis Carey
Sunday Afternoon Program presented by Louise Grimmer
Sunday Afternoon Program presented by Louise Grimmer
Sunday Afternoon Program presented by Louise Grimmer
Sunday Afternoon Program presented by Louise Grimmer
Sunday Afternoon Program presented by Louise Grimmer
Sunday Afternoon Program presented by Louise Grimmer
Sunday Afternoon Program presented by Louise Grimmer
Sunday Afternoon Program presented by Louise Grimmer
Supermarket price rises - Interview with Paul Turton
Supermarkets ease buying restrictions as excess workers drop off: Interview with Zona Black
Supermarkets moving away from plastic promotions: Interview with Helen Shield
Supermarkets ramp up online services to keep shoppers interested
Supermarkets’ huge profit from bag ban: interview with Frank Chung
Surf's up: how Rip Curl offset the impact of store closures, travel bans: interview with Heather McIlvaine
Surge pricing has spread to Uber, movie theatres and now even our restaurants aren’t safe: Interview with Alexis Carey
Survey to determine how to trade out of the pandemic: interview with Martin Agatyn
Taking to the sky: The new heights for horticulturalists: Interview with Gabrielle Stannus
Talking Point: Backing your favourite shop or cafe is just a click away
Talking Point: Ban has swapped one plastic bag addiction for another
Talking Point: Blossoming midtown has lessons for other potential hot spots
Talking Point: Blossoming midtown has lessons for other potential hot spots
Talking Point: Business as usual just won’t cut it
Talking Point: Buying into the click of a mouse
Talking Point: Coronavirus has sent shoppers online in months instead of years, but they want to enjoy real shops too
Talking Point: Keeping up with the shoppers
Talking Point: Nerves as Amazon sets up shop
Talking Point: New travellers spread cheer far and wide
Talking Point: Online GST just a wobble to level playing field
Talking Point: Online info key to success of small business
Talking point: Our local shopping pays off
Talking Point: perfect day to spread love locally
Talking point: Plan your Christmas shopping now
Talking Point: Plugging in to the new economy
Talking Point: Retail apocalypse? More like a correction. And we can all help
Talking Point: Retail therapy after lockdown
Talking Point: Small business voice muted by PM decision
Talking Point: Stimulus falls short for Tasmanian retailers
Talking Point: Tasmanians impose their own shadow lockdown
Talking Point: Tasmanians’ online shopping soars, but we still prefer physical stores
Talking Point: Tassie is our gift that keeps giving
Talking Point: Tassie shops ride high with retail giants, internet and Mona effect
Talking Point: The customer is not always right
Talking Point: What on earth’s next ... locusts?
Target is closing and converting some it's stores across the country, find out what this means for Tasmania: Interview with Piia Wirsu
Tasmanian businesses experience decline in retail activity as COVID cases continue to rise: Interview with Adam Langenberg
Tasmanian businesses experience decline in retail activity as COVID cases continue to rise: Interview with Adam Langenberg
Tasmanian election marketing campaign wrap-up: Interview with Piia Wirsu
Tasmanian election: Big-budget Liberal Party and backers dominate ad campaign: Interview with Rhianna Witson
Tasmanian retail sales near record high, but interest rates hike effect yet to be seen: Interview with Sean Ford
Tasmanian retail sales weaken as border change gets closer: Interview with Sean Ford
Tasmanian retail sales weaken as border change gets closer: Interview with Sean Ford
Tassie retailers find new ways to help shoppers get their retro fix
Tassie’s small business survivors and thrivers: interview with Linda Smith
The 'martyrdom effect': why your pain boosts a charity's gain
The 14 trends to watch in 2020: Interview with Dean Blake
The 50 billion reasons why Myer is closing yet another store
The Airbnb Effect: A typology of hosts and guests, and word of mouth marketing implications for small businesses in Tasmania; Tourism Research and Education Network (TRENd) Seminar Series
The Airbnb Effect: The Impact of Increased Tourist Visitation to Small Businesses in Tasmania; ANZALS 13th Biennial conference
The Amazon deal that spelled doom for Toys ‘R’ Us: Interview with Alana Mitchelson
The art of giving
The benefits of Airbnb
The big changes coming to Myer and David Jones
The Conversation: The IKEA effect - Recipe for sales a complex mix
The death of the Adelaide deli means the loss of so much more: Interview with Tory Shepherd
The diminished stakeholder: examining the relationship between suppliers and supermarkets in the Australian grocery industry; Journal of Consumer Behaviour
The future of retail in regional Australia: Interview with Dominique Bayens
The future of retail: five trends shaping how we shop; the Growing Edge: Nursery and Garden Industry Association conference
The Future of Retail: Five Trends Shaping How We Shop; Clarence Probus Club
The Future of Retail: Five Trends Shaping How We Shop
The Future of Retail: Five Trends Shaping How We Shop (Guest Lecture)
The future of selling: Five trends shaping purchase behaviour; A world of opportunity: NZPPI conference 2018
The history of the shopping centre Santa, and how he became a staple of the festive season
The IKEA effect: how we value the fruits of our labour over instant gratification
The Ikea effect: how we value the fruits of our labour over instant gratification
The IKEA Effect: Interview with Louise Saunders
The impact of fast fashion on the environment: Interview with Louise Saunders
The impact of resources and strategic orientation on small retail firm performance; Journal of Small Business Management
The impact of resources and strategic orientation on small retail firm performance; Australian and New Zealand Academy of Management (ANZAM) Conference
The importance of small store retailing: Interview with Gary Magnussen
The insane world of infomercials: Interview with Alan Hickey
The Inventor tells a story of a fraudulent female billionaire. Where are the films starring successful women entrepreneurs?
The Inventor tells a story of a fraudulent female billionaire. Where are the films starring successful women entrepreneurs?
The More Things Change the More They Stay the Same: A Longitudinal Study of Small Retail Firm Resources; Australian New Zealand Academy of Management Conference
The more things change the more they stay the same: a replicated study of small retail firm resources; Journal of Retailing and Consumer Services
The performance advantage of business planning for small and social retail enterprises in an economically disadvantaged region; European Journal of International Management
The power of private labels drives Coles’ deal with Sainsbury’s: Interview with Isabelle Lane
The psychology behind mini collectables: Interview with Patricia Karvelas
The rise and rise of Aldi: two decades that changed supermarket shopping in Australia
The rise of click and collect in shopping
The rise of Kidults: Interview with Mel Bush
The rise of op shop shopping: Interview with Louise Saunders
The rise of subscription box retailing: Interview with Ewan Gilbert
The sale of Westfield creates the globe's biggest mall empire: : Interview with Andrew Robertson
The science behind queuing in retail: Interview with Mandy McCracken
The settlement guide podcast: Everything you need to know about the risks of online shopping in Australia
The suburbs are the future of post-COVID retail
The supermarket trend that’s going to benefit customers: Interview with Zona Black
The Tasmanian Dilemma: Interview with Peter Cochrane
The Tasmanian Dilemma: Should I Stay or Should I Go?
The visitor economy: What’s in it for retailers?; International conference on Tourism and Retail Management 2018
The wardrobe staple that saved a business: Interview with Zona Black
The world’s less colourful without Kate Spade
The ‘Curators’ and The ‘Curious’: Towards a Typology of Airbnb Hosts and Guests and the Implications for Word of Mouth Marketing in the Sharing Economy; CAUTHE Annual Conference
Thrifty? You may also be more stylish: Interview with Taylah Strano
Too many toys: Interview with Oscar Byrne
Tourism Tasmania's new marketing campaign: Interview with Piia Wirsu
Unable to find a buyer, Roger David is shutting down for good: interview with Matthew Elmas
Understanding the factors and resources that contribute to small retail firm success
University- an agent of change: Designing L.A.B services for community well-being; ANZMAC Conference 2018
Unless you click, you can't collect
US chain Dickey’s plans to bring its slow-cooked meats to 50 locations in Australia
Using place-of-origin branding strategies to market Australian premium-niche whisky and gin products; Journal of International Food and Agribusiness Marketing
Using podcasts in your teaching; Festival of Assessment
UTAS retail expert Louise Grimmer says online shopping is here to stay and expects it to continue to grow: Interview with Sean Ford
Vaccine selfies may seem trivial, but they show people doing their civic duty - and probably encourage others too
Walking to the corner store: Interview with Alan Hickey
Warnings of more retail death as menswear retailer Ed Harry collapses, putting 498 jobs at risk: Interview with Matthew Elmas
Water for a village: interview with Dr Catherine Wheatley
We know sweatshop clothing is bad – and buy it anyway. Here’s how your brain makes excuses
We love pets, but they are not welcome in many public spaces in Australia: Interview with Louise Saunders
Westfield’s history tracks the rise of the Australian shopping centre and shows what’s to come
What are we waiting for, Hobart?
What are you doing? Improving how you communicate your academic research, relevance and expertise - book launch panel session (podcast)
What Black Friday shopping habits reveal about retail's future: interview with Zona Black'
What drives Tasmanians to get personalised number plates? Interview with Kasey Wilkins
What happens when a new supermarket company comes to town?: Interview with Brittney Deguara
What is adaptive clothing and how can it make life easier for people with a disability?
What makes us sign up to subscription boxes
What will retail look like after Covid19?: Interview with Paul Turton
What's behind the demise of Arnott's biscuits classic assortment? Interview with Sammy J
What's going on in your local supermarket?: Interview with Lyrella Cochrane
What's next for Amazon after Jeff Bezos? No dramatic changes, just more growth and optimisation
What's the future of retail post covid19?: Interview with Leon Compton
Which brands we trusted (and the ones we didn't) during the pandemic of 2020: interview with Zona Black
Who are the greatest modern film composers?: Interview with Guy Noble
Why and how retailers turn everyday items into ‘must-have’ collectables
Why and how retailers turn everyday items into ‘must-have’ collectables: Interview with Gary Magnussen
Why are checkouts in the centre of some retail stores? Interview with Dan Cox
Why Aussie Farmers Direct couldn’t compete with Coles and Woolworths: Interview with Alana Mitchelson
Why Australia’s positive economic growth still feels like a recession: Interview with Killian Plastow
Why Coles and Woolies are moving away from the “supermarket price wars
Why Coles mini collectables are selling for $1000: Interview with Alana Mitchelson
Why do celebrities and former politicians join the cast of shows like I'm A Celebrity?: Interview with Piia Wirsu
Why don’t we have more pets in public places
Why free returns are hurting online stores: Interview with Kia Handley
Why is it so hard to say sorry? Revisiting image restoration theory in the context of Australian supermarkets; PRIA National Conference 2016
Why it pays for consumers to know your green credentials
Why it's not great to have too many toys: Interview with James Valentine
Why kids should not have lots of toys (and what to do if yours have too many)
Why people are spending during an economic downturn: Interview with Paul Turton
Why queues are being ‘designed out’
Why retailers want you to 'click and collect'
Why retailers want you to embrace ‘Click and Collect’
Why retailers want you to know about their green credentials
Why spending money is weird right now: Interview with Amy Marnie
Why supermarkets are getting smaller: Interview with Danielle Bender
Why upmarket organic produce does not always mean ‘healthier’, ‘better value’: Interview with Alana Mitchelson
Why we don't have more pet friendly public spaces!
Why ‘best before’ food labelling is not best for the planet or your budget
Woolies surprising tactic to topple Coles: interview with Vanessa Brown
Woolworths is totally pummelling Coles in the supermarket wars: Interview with James Fernyhough
Woolworths Ooshies boost sales as profits soar for supermarket: Interview with Anastasia Santoreneos
Woolworths rolls out national ‘pick up’ service: Interview with Inside Retail
Woolworths’ COVID hangover sparks investor sell off: Interview with Matthew Elmas
Your Christmas shopping could harm or help the planet. Which will it be?
‘'Wake-up call’: demand for Australian-made products surges amid supply chain vulnerabilities: Interview with Isabelle Lane
‘Bullying’ clothing companies are asking struggling suppliers for discounts
‘Click and collect’ could save brick and mortar retailers in the face of online shopping
‘Down down’ and ‘cheap cheap’ are gone gone: why supermarkets are moving away from price
‘Down down’ and ‘cheap cheap’ are gone gone: why supermarkets are moving away from price
‘Good business sense’: Coles and Woolworths to rake in $71 million profit from plastic bag ban: Interview with Frank Chung
‘Honey, I shrunk the store’: Why your local supermarket is getting smaller
‘Stressful, extremely expensive and too much work’: Why one in 10 of us dreads Christmas
‘They don’t really understand consumers at all’: Why Coles and Woolies’ plastic bag ban backfired: Interview with Frank Chung
“A lot more customers”: Why hundreds of businesses are ditching surcharges: interview with Matthew Elmas
“Bland land”: Aussie department store Harris Scarfe falls into receivership
“Gross hypocrisy”: Coles, Woolies slammed over collectibles
“Heartbreaking”: The renters missing out on Australia’s pet boom: Interview with Matthew Elmas
“Signal to the future”: Woolies unveils checkout-free trial with new ‘scan and go’ tech: Interview with Matthew Elmas

Research Projects

Consumer demand, the value chain, and communication strategies for promoting soil stewardship; CRC for High Performance Soils Ltd (HPS CRC)
Just Like the Locals: The Impact of Airbnb Host Recommendations on Tourist Visitation to Local Shops and Restaurants; University of Tasmania (UTAS)
Marine Bioproducts Cooperative Research Centre; Department of Industry, Innovation and Science (DoIIS)
Marketing the City: Precinct Marketing Programs and Resilience for Local Retailers in Tasmania, Australia; University of Tasmania (UTAS)
Project Symphony; Australian Renewable Energy Agency (ARENA)
Sustainable Retail Living Lab; University of Tasmania (UTAS)
Cruise Ship Dispersal in Sydney
Shopping in the City

Research Candidate Supervision