Web Access Research Portal

Researcher: Yawised, K (Mr Kritcha Yawised)

Fields of Research

Business Information Systems
Innovation and Technology Management
Business Information Management (incl. Records, Knowledge and Information Management, and Intelligence)

Research Objectives

Technological and Organisational Innovation
Internet Broadcasting

Career Best Publications

Social CRM: A review of academic and practitioner literatures and research agendas; Malaysian Conference on Information Systems (MCIS 2013)

Research Publications

An exploration of the factors influencing social CRM adoption: Evidence from Australian firms; Academy of Taiwan Business Management Review
Exploring social customer relationship management in Australian small and medium enterprises; International Journal of Globalisation and Small Business
How to Use Web 2.0 tools for employee-driven innovation; Strategic HR Review
Social CRM: A review of academic and practitioner literatures and research agendas; Malaysian Conference on Information Systems (MCIS 2013)

Research Projects

Research Candidate Supervision