Yawised, K and Torugsa, N and O'Donoghue, W, “Exploring social customer relationship management in Australian small and medium enterprises”, International Journal of Globalisation and Small Business, 9 (4) pp. 222-251. ISSN 1479-3059 (2017) [Refereed Article] |
Data Type | Value |
Type of Research | Strategic Basic Research |
Research Division | Commerce, Management, Tourism and Services |
Research Group | Business systems in context |
Research Field | Business information management (incl. records, knowledge and intelligence) |
Research Objective Division | Information and Communication Services |
Research Objective Group | Media services |
Research Objective Field | Internet, digital and social media |
Visit Item on eCite | http://ecite.utas.edu.au/115859 |
Digital Object Identifier | doi:10.1504/IJGSB.2017.089899 |
Scopus Source URL | View the full record on Scopus |
Scopus Citing URL | View the list of citing articles on Scopus |
Number of Times Cited | 5 |
Number of Downloads | 90 |