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Research Output Details
Gray, DM and D'Alessandro, S and Johnson, LW and Carter, L, “Inertia in services: causes and consequences for switching”, Journal of Services Marketing, 31 (6) pp. 485-498. ISSN 0887-6045 (2017) [Refereed Article] | |
Data Type | Value |
---|---|
Type of Research | Strategic Basic Research |
Research Division | Commerce, Management, Tourism and Services |
Research Group | Marketing |
Research Field | Consumer-oriented product or service development |
Research Objective Division | Economic Framework |
Research Objective Group | Management and productivity |
Research Objective Field | Marketing |
Visit Item on eCite | http://ecite.utas.edu.au/138314 |
Digital Object Identifier | doi:10.1108/JSM-12-2014-0408 |
Scopus Source URL | View the full record on Scopus |
Scopus Citing URL | View the list of citing articles on Scopus |
Web of Science® Source URL | View the full record on Web of Science® |
Web of Science® Citing URL | View the list of citing articles on Web of Science® |
Web of Science® Related URL | View the list of related articles on Web of Science® |
Number of Times Cited | 28 |