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Walker, RH and Craig-Lees, M and Hecker, R and Francis, H, “Technology-enabled service delivery: An investigation of reasons affecting customer adoption and rejection”, International Journal of Service Industry Management, 13 (1) pp. 91-106. ISSN 0956-4233 (2002) [Refereed Article]
Data TypeValue
Type of ResearchStrategic Basic Research
Research DivisionCommerce, Management, Tourism and Services
Research GroupMarketing
Research FieldMarketing not elsewhere classified
Research Objective DivisionEconomic Framework
Research Objective GroupManagement and productivity
Research Objective FieldMarketing
Visit Item on eCitehttp://ecite.utas.edu.au/25588
Digital Object Identifierdoi:10.1108/09564230210421173
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Number of Times Cited189