Torugsa, A and Yawised, K and O'Donohue, W, “Social Customer Relationship Management in Small and Medium Enterprises: Overcoming Barriers to Success”, Management Science: Foundations and Innovations, Springer Nature, C Machado, JP Davim (ed), Cham, Switzerland, pp. 157-182. ISBN 978-3-030-13228-6 (2019) [Research Book Chapter] |
Data Type | Value |
Type of Research | Strategic Basic Research |
Research Division | Commerce, Management, Tourism and Services |
Research Group | Strategy, management and organisational behaviour |
Research Field | Innovation management |
Research Objective Division | Economic Framework |
Research Objective Group | Management and productivity |
Research Objective Field | Technological and organisational innovation |
Visit Item on eCite | http://ecite.utas.edu.au/132098 |
Digital Object Identifier | doi:10.1007/978-3-030-13229-3 |