| Carter, L and Gray, D and D'Alessandro, S and Johnson, L, “The “I Love To Hate Them” relationship with cell phone service providers: the role of customer inertia and anger”, Services Marketing Quarterly, 37 (4) pp. 225-240. ISSN 1533-2969 (2016) [Refereed Article] |
| Data Type | Value |
|---|
| Type of Research | Strategic Basic Research |
| Research Division | Commerce, Management, Tourism and Services |
| Research Group | Marketing |
| Research Field | Consumer-oriented product or service development |
| Research Objective Division | Economic Framework |
| Research Objective Group | Management and productivity |
| Research Objective Field | Marketing |
| Visit Item on eCite | http://ecite.utas.edu.au/138325 |
| Digital Object Identifier | doi:10.1080/15332969.2016.1217680 |
| Scopus Source URL | View the full record on Scopus |
| Scopus Citing URL | View the list of citing articles on Scopus |
| Number of Times Cited | 7 |
