| Ayentimi, DT, “Who Is a Customer?”, Customer Service Management in Africa: A Strategic and Operational Perspective, Productivity Press, RE Hinson, O Adeola, TR Lituchy, AFO Amartey (ed), New York, pp. 11-22. ISBN 9780429031342 (2020) [Other Book Chapter] |
| Data Type | Value |
|---|
| Type of Research | Pure Basic Research |
| Research Division | Commerce, Management, Tourism and Services |
| Research Group | Human resources and industrial relations |
| Research Field | Human resources management |
| Research Objective Division | Expanding Knowledge |
| Research Objective Group | Expanding knowledge |
| Research Objective Field | Expanding knowledge in human society |
| Visit Item on eCite | http://ecite.utas.edu.au/140987 |
