Crone, G and Carey, L and Dowling, P, “Compensation Strategies in Telephone Call Centres:An Australian Perspective”, The Human Resource Management Journal Special Edition, 6 November 2001, King's College, London, pp. 1-39. (2001) [Refereed Conference Paper] |
Data Type | Value |
Type of Research | Strategic Basic Research |
Research Division | Commerce, Management, Tourism and Services |
Research Group | Human resources and industrial relations |
Research Field | Human resources management |
Research Objective Division | Economic Framework |
Research Objective Group | Management and productivity |
Research Objective Field | Management |
Visit Item on eCite | http://ecite.utas.edu.au/23022 |