Home, R, “A New Tune from an Old Instrument: The Application of SERVQUAL to a Tourism Service Business”, Journal of Quality Assurance in Hospitality and Tourism: Improvements in Marketing, Management, and Development, 6 (3/4) pp. 187-204. ISSN 1528-008X (2005) [Professional, Non Refereed Article] |
Data Type | Value |
Type of Research | Applied Research |
Research Division | Commerce, Management, Tourism and Services |
Research Group | Tourism |
Research Field | Tourism management |
Research Objective Division | Commercial Services and Tourism |
Research Objective Group | Tourism services |
Research Objective Field | Tourism services not elsewhere classified |
Visit Item on eCite | http://ecite.utas.edu.au/39361 |