Thai, VV, “Service quality in maritime transport : conceptual model and empirical evidence”, Asia Pacific Journal of Marketing and Logistics, 20 (4) pp. 493-518. ISSN 1355-5855 (2008) [Refereed Article] |
Data Type | Value |
Type of Research | Applied Research |
Research Division | Commerce, Management, Tourism and Services |
Research Group | Business systems in context |
Research Field | Business systems in context not elsewhere classified |
Research Objective Division | Transport |
Research Objective Group | Water transport |
Research Objective Field | International sea freight transport (excl. live animals, food products and liquefied gas) |
Visit Item on eCite | http://ecite.utas.edu.au/55431 |
Digital Object Identifier | doi:10.1108/13555850810909777 |
Scopus Source URL | View the full record on Scopus |
Scopus Citing URL | View the list of citing articles on Scopus |
Number of Times Cited | 6 |
Number of Downloads | 6 |