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Research Output Details
Nintin, M and Nguyen, H-O and Cahoon, SC, “Service quality gap between the expectations of shippers and carriers in Asian dry bulk shipping”, Proceedings of the International Forum on Shipping, Ports and Airports (IFSPA) 2010, 15-18 October 2010, Chengdu, Sichuan, China, pp. 242-264. ISBN 978 962 367 716 5 (2010) [Refereed Conference Paper] | |
Data Type | Value |
---|---|
Type of Research | Applied Research |
Research Division | Commerce, Management, Tourism and Services |
Research Group | Strategy, management and organisational behaviour |
Research Field | Quality management |
Research Objective Division | Expanding Knowledge |
Research Objective Group | Expanding knowledge |
Research Objective Field | Expanding knowledge in commerce, management, tourism and services |
Visit Item on eCite | http://ecite.utas.edu.au/68416 |