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Carlson, J and O'Cass, AG, “Creating commercially compelling website-service encounters: an examination of the effect of website-service interface performance components on flow experiences”, Electronic Markets, 21 (4) pp. 237-253. ISSN 1422-8890 (2011) [Refereed Article]
Data TypeValue
Type of ResearchStrategic Basic Research
Research DivisionCommerce, Management, Tourism and Services
Research GroupMarketing
Research FieldMarketing management (incl. strategy and customer relations)
Research Objective DivisionEconomic Framework
Research Objective GroupManagement and productivity
Research Objective FieldMarketing
Visit Item on eCitehttp://ecite.utas.edu.au/74677
Digital Object Identifierdoi:10.1007/s12525-011-0073-z
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Number of Times Cited38
Number of Downloads6