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Carlson, J and O'Cass, A, “Optimizing the online channel in professional sport to create trusting and loyal consumers: The role of the professional sports team brand and service quality”, Journal of Sport Management, 26 (6) pp. 463-478. ISSN 1543-270X (2012) [Refereed Article]
Data TypeValue
Type of ResearchPure Basic Research
Research DivisionCommerce, Management, Tourism and Services
Research GroupMarketing
Research FieldMarketing theory
Research Objective DivisionEconomic Framework
Research Objective GroupManagement and productivity
Research Objective FieldMarketing
Visit Item on eCitehttp://ecite.utas.edu.au/81565
Digital Object Identifierdoi:10.1123/jsm.26.6.463
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Number of Times Cited41
Number of Downloads10